STRATEGIC PLANNING FOR CLOUD APPLICATIONS
Webapper Shared Tips & Resources
Save time, deliver better customer experiences, and maximize your technology investment.
Making the Case for DevOps
We've been back in the lab, sharpening up our AWS DevOps tools, and it reminded us that not everyone is on board yet. We're here to make the case for DevOps in your software efforts.
Overcoming Objections to Cloud Migration
You may hear some of these common objections to cloud migration. We'll walk through them and explain where they originate and how to overcome them.
8 Critical Hires for Your SaaS Company
HR is certainly a critical element of business strategy, especially building and selling software. Bad hiring sets you back, while good moves pay huge dividends. We’d suggest looking at these 8 critical hires for any SaaS team. At some point, you’ll probably consider (or act on) hiring all of them.
7 Essential Features Your SaaS Company Should Offer
We've seen a rising number of SaaS unicorns and decacorns, businesses that grab huge audiences. Whether you do a case study on Slack or MailChimp or Atlassian, you'll find they have some common characteristics. To illustrate how they grew to be so successful, we'll outline 7 essential features that your SaaS company should offer like they did.
SaaS Integrations
The underlying promise of SaaS is "better, faster, cheaper" for both software developers and the users of the systems. An area we want to explore is SaaS integrations, which provide both sides with even more benefits (but a few challenges too).
Finding Success in SaaS Using OKRs
For the past few years, Webapper has built its business around some key performance indicators. And with minimal disruption, we've silently pivoted and improved our business. We were able to make transformational progress by setting goals and making our entire team aware of the plan. In fact, our team is all involved in setting up our Objectives & Key Results (OKRs). Here's our guide to finding success in SaaS using OKRs.
SaaS Sales Funnels
What happens if you're struggling with the initial capture of qualified leads? It can certainly happen for both new products and mature ones. Building up revenue requires having ample new opportunities to surpass any customers who churn out. So if your sales need a boost, you may want to develop or improve your SaaS sales funnels.
SaaS Customer Success
As a long-time SaaS development company, working with a variety of applications over the years, we see the importance of delivering a superior customer experience. SaaS growth is greatly impacted by maximizing customer retention. Customer churn creates a leaky boat, making the goal to quickly get customers to a point where they find value in your SaaS offering. And a powerful tool in that arsenal is building out people, processes, and technology to manage SaaS customer success.
Minimizing SaaS Churn and Maximizing Customer Retention
Nearly all SaaS businesses are subscription-based. Growth depends on adding new customers and retaining existing customers. Customer attrition (churn) is the polar opposite of customer retention. SaaS churn is unavoidable -- for a variety of reasons, customers will move on. For a healthy product, it's important to minimize SaaS churn and maximize customer retention.
Cookie Notices and Digital Transparency
Have you noticed how many websites have popups regarding cookies ("Do you accept cookies from this website?" and "selling my information")? Welcome to the new era of cookie notices. You are officially notified that you are for sale.
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